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COX Cable

Social Engineering

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Hackers disguises as customer support of COX to gain access to user details

Cox Communication announces a data breach incident following a hacker impersonated as support staff to gain access to internal systems & extracted personal...

17-Dec-2021
2 min read

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Zero Day

Watering Hole

We have been tracking the latest attack campaign by the Lazarus group since last...

**Lazarus Group—North Korea’s most notorious hacking collective—has breached at least six major South Korean corporations using never-before-seen vulnerabilities in mandatory security software. Dubbed *Operation SyncHole*, the campaign exploited weaknesses in tools required for online banking and government services, marking one of the most sophisticated supply-chain attacks in recent memory[^1].** --- ## Cyber Espionage Campaign Targets Critical Industries The Lazarus Group, sanctioned by the UN for funding Pyongyang’s weapons programs, infiltrated organizations across software development, semiconductor manufacturing, telecommunications, and finance between November 2024 and February 2025. Kaspersky researchers revealed that the attackers weaponized *Cross EX* and *Innorix Agent*—two programs mandated by South Korean law for secure web transactions—to hijack systems and steal sensitive data[^1]. Victims included unnamed Fortune 500 semiconductor firms and IT giants central to South Korea’s tech-dominated economy. While six companies are confirmed compromised, analysts warn the true scale is likely far greater. “These tools are installed on millions of devices,” said Sojun Ryu, a Kaspersky researcher. “Every user who updated their software was a potential target[^1].” --- ### Watering Hole Attacks The operation began with a **brazen manipulation of South Korean media**. Hackers compromised legitimate news websites, embedding code that redirected specific visitors to fake software download portals. One such site, *smartmanagerex[.]com*, mimicked the official Cross EX vendor, tricking users into triggering exploits[^1]. “Imagine reading the morning news and unknowingly downloading malware,” explained a KrCERT spokesperson. “The Lazarus Group profiled visitors like predators at a watering hole, striking only high-value targets[^1].” --- ### Zero-Day Exploits: The Invisible Keys to South Korea’s Networks At the campaign’s core lay two critical vulnerabilities: 1. **Cross EX Privilege Escalation**: A flaw in the widely used browser plugin allowed hackers to execute malicious code with system-level access. Researchers confirmed identical attack patterns across all victims, suggesting a single exploit chain[^1]. 2. **Innorix Agent Arbitrary File Download**: A patched but previously unknown vulnerability (KVE-2025-0014) let attackers move laterally through corporate networks, deploying backdoors on internal devices[^1]. The Lazarus Group even developed a custom tool, *Innorix Abuser*, to automate victim profiling and payload delivery. “This wasn’t a smash-and-grab—it was a surgical strike,” noted Ryu. “They understood South Korea’s digital infrastructure better than many local firms[^1].” --- ## Spy Tools Borrowed from Cybercrime’s Darkest Corners Operation SyncHole showcased Lazarus’ rapidly evolving toolkit, blending legacy malware with cutting-edge tradecraft: ### ThreatNeedle 2.0: The Spy That Never Sleeps An upgraded version of Lazarus’ signature backdoor used **Curve25519 elliptic-curve encryption** to secure communications. The malware’s “Core” component supported 37 commands, enabling real-time file theft, screen capture, and persistence via compromised Windows services[^1]. ### wAgent’s Crypto Twist Masquerading as *liblzma.dll*, this revamped malware employed the **GNU GMP library** for RSA encryption—a first for Lazarus. It communicated via HTTP requests disguised as routine browser traffic, complete with decoy cookies like `__Host-next-auth-token[^1]`. ### SIGNBT and COPPERHEDGE: The Cleanup Crew Later attack phases shifted to **SIGNBT 1.2** and **COPPERHEDGE**, tools optimized for evading detection. COPPERHEDGE hid configuration files in Alternate Data Streams (ADS), while SIGNBT used RSA-encrypted AES keys to cloak exfiltrated data[^1]. --- ## How Researchers Unraveled the Plot The breakthrough came from analyzing command timestamps. “Malware executions clustered between GMT 00:00–09:00—Pyongyang’s business hours,” revealed Ryu. This temporal footprint, paired with historic Lazarus tactics, cemented North Korean attribution[^1]. A critical error also exposed the hackers: **misused Windows commands**. “They tried killing processes with `/im` instead of PID numbers,” chuckled a researcher. “Even elite spies get sloppy[^1].” --- ## Fallout and Future Threats While patches for Cross EX and Innorix Agent are now available, experts warn the Lazarus Group retains stolen source code. “More zero-days are inevitable,” cautioned a KrCERT advisory. South Korea’s National Cyber Security Center has urged corporations to: - Audit all software dependencies - Monitor for anomalous SyncHost.exe activity - Deploy behavior-based threat detection This detects related malware as `Trojan.Win64.Lazarus` and `MEM:Trojan.Win32.SEPEH.gen`, but the Lazarus Group’s shift toward **lightweight, modular tools** poses an ongoing challenge. As Ryu grimly notes, “Today’s fix is tomorrow’s exploit. This war has no end[^1].”

loading..   25-Apr-2025
loading..   4 min read
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Cyberattack

Marks & Spencer suffers a cyberattack disrupting Click & Collect and contactless...

British retail giant Marks \& Spencer (M\&S) has confirmed it is managing a cyberattack that has disrupted several key customer services, including its Click and Collect system and contactless payment capabilities. The incident, disclosed on April 22, 2025, has forced the company to implement temporary operational changes while it works with external cybersecurity experts to investigate and resolve the situation. ## Cyber Incident and Its Immediate Impact M\&S revealed that it has been managing a cyber incident for several days, prompting the company to make what it described as "minor, temporary changes" to its store operations[^1][^2]. The cyber incident has primarily affected the retailer's Click and Collect system, causing delays for customers awaiting online orders[^1]. Customers have been advised to wait for confirmation emails before visiting stores for pickups[^9]. Beyond Click and Collect disruptions, the attack has also impacted: - Contactless payment systems in multiple stores[^2][^3][^10] - Gift card and voucher functionality, with some customers reporting inability to use these payment methods[^2][^10] - In-store refund processing capabilities[^2] Despite these disruptions, M\&S has emphasized that all physical stores remain open and that its website and mobile app continue to operate normally[^1][^5][^6]. The company has not disclosed specific details regarding the nature of the cyberattack or whether customer data has been compromised[^1][^3]. ### Timeline of Events The cyber incident appears to have begun during the Easter Bank Holiday weekend, with customer complaints appearing on social media platforms as early as Saturday, April 19, 2025[^3][^11]. The timing is particularly significant as Easter represents the second busiest trading period for retailers after Christmas[^10], potentially maximizing the impact on both M\&S operations and customer experience. M\&S officially confirmed the incident on Tuesday, April 22, 2025, through a statement to the London Stock Exchange and direct communications to customers[^5][^7]. As of April 23, 2025, the company was still working to resolve the issues[^1][^6]. ## M\&S Response and Crisis Management Upon discovering the cyber incident, M\&S implemented a multi-faceted response strategy focusing on containment, investigation, and customer communication. ### Technical and Operational Response M\&S has engaged external cybersecurity experts to assist with investigating and managing the incident[^1][^6][^9]. The company stated it is "taking actions to further protect our network and ensure we can continue to maintain customer service"[^7][^9]. These actions include reinforcing network security while working to restore affected services[^1]. As required by regulations, M\&S has reported the incident to: - The National Cyber Security Centre (NCSC)[^2][^5][^7] - Relevant data protection supervisory authorities, including the Information Commissioner's Office (ICO)[^2][^5][^7] ### Customer Communication M\&S Chief Executive Stuart Machin issued a statement apologizing for the inconvenience caused to customers[^2][^10]. The company has emphasized that "customer trust is incredibly important" and promised to provide updates if the situation changes[^5][^7]. William Dixon, a Senior Associate Fellow for Cyber and International Security at the Royal United Services Institute (RUSI), praised M\&S's customer communications about the incident as "textbook," highlighting the empathy, transparency, and reassurance provided in their messaging[^2]. ## Potential Nature and Motivations Behind the Attack While M\&S has not confirmed the specific type of cyberattack, cybersecurity experts have offered several insights based on the pattern of disruption. ### Ransomware Speculation The disruption to payments and online services suggests a possible ransomware attack[^3][^9]. If ransomware is indeed behind this attack, data may have been stolen to be used as leverage to convince the company to pay a ransom[^9]. As of April 23, 2025, no ransomware group or threat actor had claimed responsibility for the attack[^1][^9]. Cybersecurity analysts suggest that if ransomware is involved, attackers may attempt to pressure M\&S privately before making any public statements or demands[^1]. This aligns with typical ransomware tactics where stolen data is often used as leverage to extract payments from victims[^1]. ### Strategic Timing The timing of the attack during the Easter Bank Holiday weekend appears strategic. Ian McShane, a security expert at cybersecurity firm Arctic Wolf, noted that the challenges faced by M\&S demonstrate that "cyber attackers never take a day off"[^10]. He explained that "criminals are always seeking to create the most disruption with the least effort," and targeting a major retailer during a busy holiday shopping period maximizes impact[^10][^11]. ## Broader Context and Industry Implications The M\&S cyber incident is not occurring in isolation but rather as part of a concerning trend affecting major organizations in the UK and globally. ### Retail Sector Vulnerability The retail sector remains a prime target for cybercriminals for several reasons: - High public brand awareness that criminals can leverage for notoriety[^11] - Seasonal nature of the business, allowing attackers to time their strikes during critical sales periods to maximize pressure[^11] - Increasing adoption of omnichannel approaches and new technologies that expand the attack surface[^11][^3] According to reports, the consumer cyclicals and non-cyclicals sectors, which encompass retailers, were among the top five most targeted verticals by ransomware gangs in early 2024[^11]. ### Recent Precedents This incident adds to a growing list of similar cyberattacks affecting major UK organizations: - Transport for London was forced to shut down numerous online services following a cyberattack in September 2024[^3] - WH Smith was targeted in 2023, resulting in illegal access to company data, including personal details of current and former staff[^3] - Morrisons encountered significant issues with Christmas orders in late 2024[^10] A 2022 government report revealed that 39% of UK businesses reported cybersecurity breaches or attacks in a 12-month period, highlighting the widespread nature of the threat[^3][^8]. ## Expert Analysis and Recommendations Cybersecurity experts have provided several insights regarding the M\&S incident and its implications for organizational security practices. James Hadley, Founder and CIO at cybersecurity training firm Immersive, noted: "While M\&S communicated the issue clearly and has likely invoked tried and tested incident response processes, attacks like these serve as important reminders that businesses' perception of their cyber resilience may not align with their actual capabilities"[^2]. Jamie Moles, Senior Technical Manager at ExtraHop, emphasized the importance of early detection: "Incidents like this demonstrate how essential it is to have real-time visibility, threat detection and rapid response capabilities across all digital infrastructure. Network visibility can play a pivotal role, helping organizations detect anomalies early, isolate potential threats and maintain service continuity"[^2]. Daniel Card from Chartered for ITBCS remarked that the M\&S incident serves as a "reminder the gap often exists between our perception of cyber resilience and the reality"[^10]. He noted that even well-equipped organizations are not immune to attacks. ## Business Impact and Future Outlook The cyberattack comes at a critical time for M\&S, with its financial year having ended on March 29, 2025, and full-year results scheduled to be announced on May 21, 2025[^6][^15]. Stakeholders will be watching closely to see if the incident has any material impact on performance or customer confidence[^6]. The company's proactive engagement with authorities and cybersecurity experts signals a robust approach to crisis management, aiming to restore full confidence among its customers and investors[^6]. This incident will likely serve as an important test of M\&S's cyber resilience and crisis management capabilities.

loading..   24-Apr-2025
loading..   7 min read
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Kimsuky

APT28

State-backed hackers from North Korea, Iran, and Russia exploit ClickFix social ...

ClickFix, a deceptive social engineering tactic originally used by cybercriminals, has now been adopted by multiple state-sponsored threat actors from North Korea, Iran, and Russia for espionage operations. This comprehensive analysis examines how this technique works, why it’s effective, and how various threat actors implement it in their campaigns. ## Evolution and Mechanics of ClickFix ClickFix is a sophisticated social engineering technique that leverages dialogue boxes containing fake error messages to trick users into copying, pasting, and running malicious PowerShell commands on their own devices. Initially observed in early 2024 in campaigns from initial access broker TA571 and the ClearFake threat cluster, ClickFix has since grown dramatically in popularity across the threat landscape. The technique operates through a cleverly designed psychological trap. When users visit a malicious website (often via phishing emails or malvertising), they're presented with a fabricated error message that claims a document cannot be opened or a download has failed. The dialogue box then provides what appears to be a helpful solution, typically instructions to copy and paste a command into PowerShell or the Windows Run dialog, that will supposedly fix the issue[1]. Once executed, these commands download and run malware that gives attackers access to the victim's system. What makes ClickFix particularly insidious is how it preys on people’s natural desire to be helpful and independent. By providing both a problem and an apparent solution, attackers make victims feel empowered to "fix" the issue themselves without involving IT support. This approach bypasses security protections by essentially tricking users into infecting their own systems[1]. ### Variants and Evolution ClickFix has evolved since its early implementations, with several variants now in circulation: 1. **Standard Error Fix Variant**: Claims a document or file cannot be opened due to an error that needs fixing. 2. **CAPTCHA Verification Variant**: Presents a fake "Verify You Are Human" CAPTCHA check, based on an open-source toolkit named reCAPTCHA Phish that appeared on GitHub in mid-September 2024[1]. 3. **Device Registration Variant**: Requires users to "register" their device by running commands to supposedly access secure content. 4. **Update Requirement Variant**: Claims a critical security update must be applied immediately. The effectiveness of these variants has led to their rapid adoption across both cybercriminal and state-sponsored threat actors, with Proofpoint observing ClickFix campaigns leading to the deployment of various malware payloads including AsyncRAT, Danabot, DarkGate, Lumma Stealer, and NetSupport[1]. ## State-Sponsored Threat Actors Embracing ClickFix Between late 2024 and early 2025, multiple advanced persistent threat (APT) groups from North Korea, Iran, and Russia adopted ClickFix in their espionage operations[8][13][14]. This marks a significant evolution in the technique's usage, transitioning from primarily cybercriminal applications to state-sponsored espionage. ### Kimsuky (North Korea) Between January and February 2025, the North Korean threat actor Kimsuky (also known as TA427) targeted think tanks focused on North Korea-related policy using ClickFix[8][13]. The attack began with spoofed emails in Korean, Japanese, or English purporting to be from Japanese diplomats to initiate contact and build trust with targets. After establishing rapport, the attackers sent PDF files linking to fake secure drives that prompted users to "register" their devices by copying and pasting PowerShell commands into their terminals[8][13]. Once executed, this PowerShell command fetched a second remotely hosted PowerShell script that displayed a decoy PDF document while secretly creating Visual Basic Scripts set to run every 19 minutes via scheduled tasks. These scripts ultimately downloaded and executed QuasarRAT, an open-source remote access trojan that Kimsuky has been using for at least four years[8]. The decoy document claimed to be from the Japanese Ministry of Foreign Affairs and contained questions about nuclear proliferation and policy in Northeast Asia, maintaining the illusion of legitimacy while the malware established persistence[8]. ### MuddyWater (Iran) In mid-November 2024, the Iranian threat group MuddyWater (TA450) targeted at least 39 organizations primarily in the Middle East using ClickFix[8][13][14]. Their campaign used an attacker-controlled email address (support@microsoftonlines[.]com) to send English-language phishing emails disguised as Microsoft security alerts with the subject line "Urgent Security Update Required – Immediate Action Needed"[8]. The attackers deployed ClickFix by instructing recipients to run PowerShell with administrator privileges and then copy-paste a command from the email body. This command installed Level, a remote management and monitoring (RMM) tool that the attackers could then abuse to conduct espionage and exfiltrate data[8]. While MuddyWater has historically used various RMM tools such as Atera, PDQ Connect, ScreenConnect, and SimpleHelp, this was the first observation of them using Level in Proofpoint data[8]. The campaign targeted various sectors including finance, government, health, education, and transportation across the Middle East (particularly UAE and Saudi Arabia) as well as in Canada, Germany, Switzerland, and the United States[8][13]. ### UNK_RemoteRogue (Russia) In December 2024, a suspected Russian threat actor tracked as UNK_RemoteRogue targeted two organizations associated with a major arms manufacturer[8][13][14]. The attackers sent malicious emails from compromised Zimbra servers that spoofed Microsoft Office and included links to fake documents[8]. When recipients clicked these links, they were directed to a page containing instructions in Russian along with a YouTube video tutorial demonstrating how to run PowerShell commands. Following these instructions executed JavaScript that launched PowerShell code linked to the Empire command and control (C2) framework[8][13]. This attack specifically targeted organizations in the defense industry with connections to the ongoing conflict in Ukraine[13]. UNK_RemoteRogue also shares infrastructure with phishing campaigns that targeted defense and aerospace entities to harvest webmail credentials via fake login pages[13]. ### APT28 (Russia/GRU) As early as October 2024, the Russian military intelligence group APT28 (TA422) also adopted ClickFix in their operations. Their approach involved phishing emails mimicking Google Sheets with a fake reCAPTCHA verification step[3][8]. After completing the fake verification, a pop-up guided users to run PowerShell commands that established an SSH tunnel and deployed Metasploit, providing the attackers with remote access to the victim’s systems[3][8]. This sophisticated approach enabled APT28 to maintain persistent access for intelligence gathering operations. ## Technical Analysis and Detection Opportunities The implementation of ClickFix by various threat actors follows a similar pattern but with group-specific customizations. In most cases, the attack chain involves: 1. **Initial Access**: Typically via phishing emails or compromised websites 2. **User Deception**: Presentation of a fake error or verification requirement 3. **Command Execution**: Tricking users into running PowerShell commands 4. **Payload Delivery**: Downloading and executing the actual malware During the payload delivery phase, PowerShell typically downloads the malware disguised as an image or benign file and then executes it on the victim's machine[2]. This activity can be detected through monitoring for suspicious PowerShell behavior, particularly instances where PowerShell drops executable files[2]. A sample KQL query for detecting this behavior would look for PowerShell processes dropping executable files: ``` DeviceFileEvents | where InitiatingProcessFileName == "powershell.exe" | where FileName matches regex "(?i)\\.(exe|dll|msi)$" | project Timestamp, DeviceName, InitiatingProcessCommandLine, FileName, FolderPath, SHA256 ``` This query filters for file creation events where PowerShell is the parent process and the file has an executable extension (.exe, .dll, or .msi)[2]. ## Why ClickFix Remains Effective ClickFix has become widely adopted because it effectively circumvents many traditional security controls. Rather than relying on malicious attachments or links that security tools might catch, it exploits human psychology and behavior through social engineering. The rise of ClickFix can be attributed to improving security awareness around traditional attack vectors. As users have become more cautious about macros, suspicious attachments, and obviously malicious links, attackers have had to adapt by developing more sophisticated social engineering techniques[1]. By focusing on "hacking people's brains, emotions, and behaviors," ClickFix attackers can bypass technical security controls through authorized user actions. Additionally, the technique is effective because: 1. It provides both a problem and a solution, empowering the user. It leverages trusted interfaces (like OS dialogue boxes and PowerShell) 3. It appears to come from authoritative sources (Microsoft, Google, etc.) 4. It creates urgency that bypasses critical thinking ## Defensive Recommendations To protect against ClickFix and similar social engineering techniques, organizations and individuals should implement several protective measures: 1. **User Education**: Specifically train users about the ClickFix technique and emphasize that legitimate software would never require copying and pasting commands from dialogue boxes. 2. **Technical Controls**: Implement PowerShell restrictions such as Constrained Language Mode and script block logging to detect suspicious PowerShell activity. 3. **Email Security**: Deploy robust email filtering solutions to identify and block phishing attempts before they reach users. 4. **Principle of Least Privilege**: Limit administrative privileges to reduce the impact of successful attacks. 5. **Behavior Monitoring**: Implement endpoint detection and response (EDR) solutions that can identify suspicious PowerShell execution patterns. The adoption of ClickFix by state-sponsored threat actors from North Korea, Iran, and Russia represents a significant evolution in social engineering tactics used for espionage purposes. Rather than developing entirely new techniques, these groups are incorporating effective methods from the cybercriminal ecosystem into their existing toolkits[8][13]. This trend illustrates the increasing convergence between cybercriminal and state-sponsored tactics and the continued emphasis on social engineering as a primary attack vector. As security awareness continues to improve around traditional attack methods, we can expect further innovations in social engineering techniques that exploit human psychology rather than technical vulnerabilities. The widespread adoption of ClickFix across multiple state-sponsored groups in a relatively short timeframe demonstrates its effectiveness and suggests it will likely become even more prevalent among threat actors in the near future[8][13]. Organizations must remain vigilant and adapt their security awareness training to address these evolving threats.

loading..   21-Apr-2025
loading..   9 min read